Kalpana Shah: The Mother Who Baked Her Way into Thousands of Homes

It started with the warm aroma of cookies wafting through a Mumbai home - a quiet act of love from Kalpana Shah, who simply wanted to share her baking with family and neighbors. She never imagined that this small gesture would spark a journey that would rise like dough into a thriving bakery business. What unfolded over the years is a story of passion, purpose, and perseverance - all held together by the comforting scent of baked goods and the strength of a mother’s heart.

🍪 The First Batch

In 2008, Kalpana Shah baked a batch of cookies in her home kitchen in Mumbai - not for a business, but for the simple joy of sharing. That one tray sparked unexpected demand. Soon, local stores began requesting more, and what started as a passion turned into a growing home-based bakery business.

🏠 Built with Love and Loss

With support from her husband, Kalpana expanded operations into a modest space within his factory. Together, they dreamt of turning her homegrown hobby into something bigger. But fate intervened - her husband passed away not long after. Grieving yet determined, Kalpana chose to carry their shared dream forward, brick by brick, cookie by cookie.

🥐 A Bakery is Born

The brand Puffmaster was born - not just a bakery, but a tribute. Kalpana personally oversaw every process, from ingredients to packaging, ensuring that every bite carried the warmth and care of a mother’s kitchen. Quality, taste, and hygiene became the three core values behind every product.

👩‍👦 From Mother to Mentor

Even in her 60s, Kalpana continued to lead from the front - adapting to scale, maintaining quality, and nurturing a loyal customer base. Eventually, her sons joined the business, helping expand Puffmaster while preserving its heart and soul.

🌟 A Lasting Legacy

Today, Puffmaster is a recognized bakery brand known for cookies, puffs, and savory treats - still rooted in Kalpana’s original recipe of simplicity, sincerity, and soul. Her journey is a reminder that businesses born out of love can become legacies, and that resilience, even in the face of loss, can be the secret ingredient to success.